Common Questions
We are Pro-Master, your trusted painting company! We deliver high-quality, customized painting solutions for residential and commercial projects.
General Questions
What types of painting works do you specialize in?
At Pro-Master, we specialize in expert interior and exterior painting for both residential and commercial properties, ensuring flawless finishes and lasting durability.
How long has your company been in business?
Pro-Master has been a trusted name in painting, delivering expert services for over 15 years.
Can you provide references or examples of past projects?
Yes, we have an extensive portfolio of past interior and exterior projects, and client references are available upon request.
Do you offer painting materials part of the quote or customer need to provide?
Our comprehensive quote includes all premium painting materials, so customer don’t need to provide any. Alternatively, if customer provides the materials then the quote will be adjusted accordingly.
Are you licensed and insured to work in my area?
Yes, Pro-Master is fully licensed and insured to work in your area, ensuring safe and professional service every time.
Financial Questions
How do you determine the cost of a construction project?
We determine the cost by assessing the project size, surface condition, materials required, and overall complexity for a fair, detailed quote.
Do you offer free estimates or quotes for new projects?
Yes, we offer free estimates and detailed quotes for all new projects.
What payment options or plans do you offer?
We offer flexible payment options including cash, credit/debit cards, and online payments—with no upfront payment required. Financing plans are not available yet.
Are there any hidden fees or additional costs I should be aware of?
There are no hidden fees—our transparent quotes cover all costs, and any additional work is communicated clearly upfront.
Painting Questions
We offer a range of painting services, from new construction to renovation. With our focus on quality and client satisfaction, we bring your vision to life.
Pre-Built Phase
What is the typical timeline for completing a project?
At Pro-Master, project timelines vary by scope—most residential jobs finish within 2 to 7 days, while larger commercial projects may take longer, with detailed schedules provided upfront.
How do you handle delays or unexpected issues during the work?
We proactively address any delays or unexpected issues by promptly assessing the situation, communicating with you every step of the way, and adjusting our schedule to minimize disruptions while ensuring quality work.
Will I be updated regularly on the progress of my project?
Yes, you'll receive regular updates throughout the project, ensuring you're informed every step of the way.
Do you take care of permits and inspections, or is that my responsibility?
We handle all required permits and inspections, ensuring a hassle-free process for your project.
What happens if I need to make changes or revisions during the construction process?
If you need to make changes or revisions during the painting process, just let us know and we’ll work with you to adjust the project scope, timeline, and cost as necessary.